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Holidaymaker who left negative review of the 'horrendous, grimy hotel' after her £38 two-night wedding anniversary stay gets text from owner saying she 'should be put on a diet'

Emily Chance told to go on a diet after leaving negative review on booking site

She claims to have received message from owner of Nelcon Hotel in Blackpool

Couple paid £38 for two-night stay but said room was filthy and covered in grime

Emily now says she has been left outraged by the 'personal' comments


PUBLISHED: 12:15 BST, 9 October 2017 | UPDATED: 16:32 BST, 9 October 2017

A holidaymaker was told she needed to go a diet by a disgruntled hotel manager after she left a negative review calling the hotel 'horrendous' and 'grimy'.

Emily Chance says she was also accused of 'hating everyone and everything' by Nelcon Hotel owner Ken Evans in the 41-word message.

The mother claims to have received the text after leaving a scathing review of the hotel on travel site Booking.com.

She paid £38 for two people for a two-night stay at the budget hotel in Blackpool, Lancashire, with her husband Michael to celebrate their second wedding anniversary in September.


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