Walk 11 miles a shift and pick up an order every 33 seconds: Revealed, how Amazon works staff 'to the bone'

Walk 11 miles a shift and pick up an order every 33 seconds: Revealed, how Amazon works staff 'to the bone'

  • Adam Littler, 23, told of the 'unbelievable' pressure of working for the retailer
  • Staff are tracked around huge Amazon warehouses via GPS
  • Previous workers have told how even their toilet breaks were timed
  • Employment experts have given warnings over workers' conditions

By VANESSA ALLEN

PUBLISHED: 00:00 GMT, 25 November 2013 | UPDATED: 11:08 GMT, 25 November 2013

Internet giant Amazon works its warehouse staff ‘to the bone’ in long and relentless shifts, a former employee claimed yesterday.

Graduate Adam Littler, 23, said he walked up to 11 miles as he worked 10-and-a-half hour night shifts inside the online retailer’s giant distribution centre in Swansea.

He was expected to collect a customer order every 33 seconds and told BBC1’s Panorama he was subjected to ‘unbelievable’ pressure to meet efficiency targets.

Amazon staff have previously revealed how they have been tracked by GPS tags inside the company’s eight UK warehouses and even had toilet breaks timed - claims the firm has denied.

One employee at the warehouse - otherwise known as a ‘fulfilment centre’ - in Rugeley, Staffordshire, likened conditions to a ‘slave camp’.

The American company, which employed 15,000 in its UK warehouses in the run-up to last Christmas, is currently approaching its busiest period of the year.

Amazon has denied exploiting staff and said its productivity targets were set according to performance levels achieved by its work force.

But experts, including Professor Michael Marmot, of University College London, have questioned if conditions inside the firm’s giant warehouses could increase workers’ risk of mental or physical illness.

Mr Littler wore a pedometer after he was given a job as a ‘picker’, pushing trolleys around and collecting customers’ orders from the shelves, at Amazon’s 800,000sq ft distribution centre in Swansea.

FULL STORY: http://www.dailymail.co.uk/news/article-2512959/Walk-11-miles-shift...

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Comment by Old Denmark on November 25, 2013 at 3:59pm

I've had jobs too where you did a lot of walking but we were'nt slave whipped or kept an eye on :-). We just got some 'orders' from the 'commanders' and we did what we were told and then some. 

Comment by truth on November 25, 2013 at 2:56pm

just wow, but, as a restaurant waiter i walked double that

Comment by Old Denmark on November 25, 2013 at 7:36am

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