The Brave New World of Big Data

The Snowden leaks and ensuing debates about our government, big data, and privacy have led to more Orwell allusions than I’ve heard in all of my (admittedly post-1984) life. It’s hard not to compare the constant surveillance of twenty-first-century America to the ubiquitous presence of Big Brother in the prescient 1949 novel. And that’s not to mention the doublethink involved in our never-ending war with an ever-shifting enemy to keep the homeland safe (war is peace), our ballooning prison population, up 790% since 1980 (freedom is slavery), and the current administration’s brutal crackdown on truth-tellers and public education (ignorance is strength).

But big data has another side, better predicted by Aldous Huxley’s very different 1932 dystopia Brave New World. In that version of the future, consumer desire, and not thought-policing, keeps the citizens of the World State in line in a year defined not by A.D. but by A.F., or “After Ford.” Sex-hormone chewing gum, the ecstasy-inducing drug soma (“one cubic centimeter cures ten gloomy sentiments,”) and recreational sex are all encouraged, as is attending the popular “feelies,” which combine sight, smell, and touch to create the ultimate entertainment experience.

In many ways we are living out some bizarre combination of 1984’s total surveillance and perception management and Brave New World’s post-Fordist corporatocracy, in which our actions are monitored and our perceptions managed just as much to shape our desires and then fulfill them as to root out dissidents and quash dissent. It is, after all, corporations like Booz Allen that conduct most of the government surveillance in our brave, deregulated, new world. Although one function of all that data is “security,” which is a lucrative enough industry on its own, an even more profitable function is the better understanding of consumer decision-making that can be assembled from the over 2.8 zettabytes of data that exists in the world.

Like the characters in Huxley’s dystopia (most of whom believed they lived in a utopia), we exist in an entertainment-saturated society. Much of that entertainment is delivered to us through one company: Netflix, which caters to approximately 30 million viewers and is more watched than cable television. I thought of feelies, and of Huxley’s broader vision, when I heard about Netflix’s new strategy for creating original content, employed for the first time with “House of Cards” this past February—one that involves using billions of data points to better understand what its viewers want to see.

Netflix, much like the NSA, knows a lot about us. Think about what your viewing patterns (what you watch, when you watch it, how often you pause it, etc.) expose about you. It was concern over privacy in video renting that brought about the 1988 Video Privacy Protection Act, after Supreme Court nominee Robert Bork’s video rental records were published a newspaper. Congress was outraged that such personal information could be made public (consider it the “meta data” of the time), but the bill hasn’t been updated since, despite certain developments, including the invention of the Internet.

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Comment by Wolf on July 18, 2013 at 9:53am
Sadly most people thinks (or not) that this is all part of customer service. They are being pimped that's all.
If THEY keeping using the word REVOLUTION it tends to loose it's meaning, such as conspiracy theories.
Comment by Wolf on July 17, 2013 at 10:43pm
This was entertaining to read. I am one of those people that refuses to pick a commercial. Yes they do have my viewing information but I am one of those avid resale shoppers. I RARELY ever show retail with few exceptions such as shoes, boots and other necessaries.
So, just know that you are being shopped, try to keep as private as you possibly can.
My cell phone is a dummy phone, no apps, nothing fancy.
Keeping it as low as possible.

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