MSN Local Edition Slideshow    www.msn.com

Oh, the whining and vilification that TSA officers experience! But in December 2011, the TSA received a total of 320 customer complaints about agent courtesy -- only 0.0005 percent of all air-travel passengers that month. Yes, on rare occasions a passenger is treated poorly and a would-be Michael Moore happens to be nearby with a video-enabled smartphone. But remember, TSA officers are just doing the job that we, the flying public, have assigned them. They aren’t the ones who decided you must remove your $780 Manolo Blahniks and subject them to X-ray degradation. We all did.