The move will free up the equivalent of 44 police officers a day for patrol duties.
CBS 2′s Jim Williams spoke to some Chicagoans who think it’s the wrong move for the police.
On the block where burglars broke into a home on Christmas Day, Carmen Curio has a strong opinion on the city’s new 911 response plan.
“I think that’s ridiculous. I think if there’s a burglary, they’ve got to come. It’s what we pay for. They have to come,” she said.