http://www.wired.com/autopia/2010/01/survey-on-the-spot
With airport security tighter than Autopia’s travel budget these days, anyone passing through an airport will almost certainly get up close and personal with the Transportation Security Administration. A new iPhone app lets you easily and instantly give the TSA a piece of your mind without the nuisance of being dragged into an interrogation room while handcuffed.
Did your loafers get lifted during the shoeless security strut? Drop a dime with the flick of a finger. Upset that the guy watching the body scanner laughed at your Mickey Mouse boxers? Let the higher-ups know quickly and anonymously. Survey on the Spot, from Boston-based On the Spot Systems, uses GPS to identify the airport you’re in and instantly reports your review to TSA officials. Think of it as Yelp for traveling. Just make sure to turn that phone off before takeoff.
“The application is very easy to use. It can identify which airport you are flying out of, allowing you to provide the TSA with feedback immediately,” company president Ken Kimmel said in a statement. “Our hope is that the feedback gathered through Survey On The Spot will help the TSA improve its current system.”
Think you’ve caught a potential security breach? Report it to a TSA agent, then send a photo of that propped-open baggage room door up the chain of command. Well, soon, at least.
“Given the holiday timing, we have not been able to confirm specifics with them, but felt compelled to make Survey On The Spot available to the TSA and travelers in the U.S. as a public service, particularly given recent airport security concerns,” Kimmel said. Company spokeswoman Lori Moretti told us the survey data will be reported to the TSA “within the next couple of weeks.”
Having experienced everything from rude screeners who barked orders at passengers to those who mindlessly wave people through, we’d love the chance to offer our thoughts to the bosses.