On Sat. Dec. 20, 2014 I did some online research on a Keurig K45 Elite Coffee Brewer which I found was carried by most retail stores and showed a normal retail price of $149.99.
Like most advertised prices, no store carried it at that, but at discounted prices of $119.99 plus various other discounts which varied by store. (Note: The Keurig.com site lists it at $119 w/free shipping, the $149 price is just BS)
Macy's had 15% off, Kohl's 20% off etc.
Since I wanted to look at the item before buying one I went to the Acworth Kohl's store on Cobb Parkway at 9 p.m. and noted that they had about 50-60 of them on the floor, but no sign of any discount other than the advertised $119.99 price.
I took my internet print out to customer non-service and inquired about the price.
I was told that I could open a Kohl's charge and get 30% off or I could go home and order it online for delivery to the store then come back and pick it up and get the 20% off.
Keep in mind that I am standing right there wanting to make a purchase and the morons are telling me that to get the advertised 20% off I would have to go home, order it online then come back to pick it up and they had probably 60 of them in piles 20 feet away.
Of course I had the option of paying the $119.99 sucker price which I was not about to do.
So you wonder just how stupid you have to be to work in a Kohl's and turn away customers who want to buy your merchandise.
Why they want to give you the run around is unknown, maybe they have sold all they wanted that day and thought that they could just give moronic answers to people and see if they could get them to buy it at the non-discounted price.
Didn't work with me. I won't buy ANYTHING at ANY Kohl's store, not a Keurig coffee maker or anything else.
I have also decided NOT to buy one at any store as the damn thing is just to expensive for making one cup of over priced coffee.
This site and several others are a work in progress* and I will provide information on how stupid this chain is based on my 12/20/14 attempt to shop at their Acworth, Georgia store, plus, you can see 44 consumer complaints about Kohl's at The Rip Off Report site:
http://www.ripoffreport.com/reports/specific_search/kohls
And don't forget to look them up on the Better Business Bureau site
they have 1807 complaints closed with BBB in last 3 years
(742 closed in last 12 months)
Complaint Type - Total Closed Complaints
Advertising/Sales Issues 210
Billing/Collection Issues 577
Delivery Issues 238
Guarantee/Warranty Issues 14
Problems with Product/Service 768
Total BBB Complaints 1807
*
http://kohlssucks.blogspot.com/
http://kohlsdepartmentstores.blogspot.com/
http://screwkohls.blogspot.com/
Want to complain to Kohls corporate via email?
cscc.escalated@kohls.com, and ryan.ratajewski@kohls.com
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