Apple will now void you warranty if you smoke near your computer

http://tech.yahoo.com/blogs/null/156203

Heads up, schmokers: Lighting up near your computer is heresy enough that Apple says it voids your warranty should you need to bring a smoke-exposed computer in for repair.

Specifically, in at least two instances in different parts of the country, Apple has voided the warranty and refused to provide repair service on Macintosh computers exposed to environments where cigarette smoke has been present. Calling cigarette smoke residue (tar and whatnot) inside a computer a health risk and a "biohazard," in both cases Apple customers have been denied service despite having time left on a valid warranty.

Apple is standing by the decisions, saying that repair centers have the authority to make decisions like this on their own, citing OSHA rules that include nicotine in a list of hazardous substances that could damage the health of someone exposed to it. (Consumerist, which digests the issue with its typical aplomb, adds that sucrose, talc, and calcium carbonate are all also on the OSHA hazardous materials list.)

Apple isn't formally commenting on the issue or responding to media requests for comment, namely regarding whether there's a threshold for cigarette smoke exposure beyond which a computer won't be serviced. Is one cigarette too much? 200? The answer is probably far less scientific than that: If a technician doesn't like cigarette smoke and your computer smells a bit smoky, it probably won't get serviced.

I can understand the policy here, but Apple's failure to mention this issue in its warranty materials is out of line. To leave consumers on the hook for repairing their multi-thousand dollar machine by themselves, without notifying them in advance that cigarette smoke exposure could void their warranty, well... sounds a lot like typical Apple behavior, to be honest.

No word on whether other computer vendors have the same or similar policies. If you've encountered this issue in the past, please let us know about it here.

Views: 80

Reply to This

Replies to This Discussion

as a PC repair guy ... If you have never seen the inside of a smokers PC OMFG its tarred up with tardustbunnys that literally coat everything inside like glue. Thats why the warranty change, try to light up a cig in a pro server room lol they will boot you faster than lightning.
maybe i won't buy a new ipod after all.

RSS

"Destroying the New World Order"

TOP CONTENT THIS WEEK

THANK YOU FOR SUPPORTING THE SITE!

mobile page

12160.info/m

12160 Administrators

 

Latest Activity

tjdavis posted a blog post
7 hours ago
Doc Vega posted a blog post

Shadows in the Wind

If you think that life is but a game you can winYou’re just a shadow in the windConveniently…See More
15 hours ago
Doc Vega posted a blog post
Thursday
tjdavis posted a photo
Thursday
james will is now a member of 12160 Social Network
Thursday
Burbia replied to cheeki kea's discussion Tartaria
Thursday
Burbia posted a video

Mossad: we create a pretend world, we are a global production company... the world is our stage

60 Minutes interviews alleged Mossad agent"we create a pretend world, we are a global production company......the world is our stage."_______________________...
Thursday
Doc Vega posted a blog post

The Alvin II Encounter: Was There A Living Dinosaur Involved?

The year is 1965 in the Caribbean islands at a 5-thousand-foot depth in the dark Atlantic waters.…See More
Tuesday
Doc Vega posted blog posts
Monday
rlionhearted_3 posted photos
Monday
Burbia posted a video

All In The Family | Mike Meets Archie For The First Time | The Norman Lear Effect

Gloria (Sally Struthers) has a new boyfriend called Michael (Rob Reiner) and she is very excited to introduce him to her parents (Carroll O'Connor and Jean S...
Monday
Shawn H is now a member of 12160 Social Network
Monday
Doc Vega posted a photo

entitlement

Congress makes Social Security that we paid in our whole lives into to some government giveaway and…
Dec 14
Doc Vega posted a blog post

Death Threats for Assisting ICE?

An Idaho Bar Helped ICE And Faced This Sick Backlash From DemocratsDecember 10, 20254 minute read…See More
Dec 14
tjdavis posted videos
Dec 14
Sandy posted a video

'They’re Waiting for Us to Die': Area 51 Veterans Plead for Trump’s Help | Elizabeth Vargas Reports

Congress quietly killed the one fix that could have helped America’s “Area 51 veterans” prove where they served — and get the care they say they’ve earned.WA...
Dec 13
tjdavis posted a blog post
Dec 13
tjdavis favorited Burbia's video
Dec 12
tjdavis favorited rlionhearted_3's photo
Dec 12
cheeki kea favorited tjdavis's blog post Under An Ionized Sky
Dec 12

© 2025   Created by truth.   Powered by

Badges  |  Report an Issue  |  Terms of Service

content and site copyright 12160.info 2007-2019 - all rights reserved. unless otherwise noted