Apple will now void you warranty if you smoke near your computer

http://tech.yahoo.com/blogs/null/156203

Heads up, schmokers: Lighting up near your computer is heresy enough that Apple says it voids your warranty should you need to bring a smoke-exposed computer in for repair.

Specifically, in at least two instances in different parts of the country, Apple has voided the warranty and refused to provide repair service on Macintosh computers exposed to environments where cigarette smoke has been present. Calling cigarette smoke residue (tar and whatnot) inside a computer a health risk and a "biohazard," in both cases Apple customers have been denied service despite having time left on a valid warranty.

Apple is standing by the decisions, saying that repair centers have the authority to make decisions like this on their own, citing OSHA rules that include nicotine in a list of hazardous substances that could damage the health of someone exposed to it. (Consumerist, which digests the issue with its typical aplomb, adds that sucrose, talc, and calcium carbonate are all also on the OSHA hazardous materials list.)

Apple isn't formally commenting on the issue or responding to media requests for comment, namely regarding whether there's a threshold for cigarette smoke exposure beyond which a computer won't be serviced. Is one cigarette too much? 200? The answer is probably far less scientific than that: If a technician doesn't like cigarette smoke and your computer smells a bit smoky, it probably won't get serviced.

I can understand the policy here, but Apple's failure to mention this issue in its warranty materials is out of line. To leave consumers on the hook for repairing their multi-thousand dollar machine by themselves, without notifying them in advance that cigarette smoke exposure could void their warranty, well... sounds a lot like typical Apple behavior, to be honest.

No word on whether other computer vendors have the same or similar policies. If you've encountered this issue in the past, please let us know about it here.

Views: 71

Reply to This

Replies to This Discussion

as a PC repair guy ... If you have never seen the inside of a smokers PC OMFG its tarred up with tardustbunnys that literally coat everything inside like glue. Thats why the warranty change, try to light up a cig in a pro server room lol they will boot you faster than lightning.
maybe i won't buy a new ipod after all.

RSS

"Destroying the New World Order"

TOP CONTENT THIS WEEK

THANK YOU FOR SUPPORTING THE SITE!

mobile page

12160.info/m

12160 Administrators

 

Latest Activity

Less Prone favorited Doc Vega's blog post They Want to Murder Trump!
3 hours ago
Less Prone posted a photo
3 hours ago
rlionhearted_3 posted a photo
7 hours ago
Doc Vega posted blog posts
9 hours ago
Doc Vega commented on tjdavis's photo
Thumbnail

reminders

"Wow how ironic! "
yesterday
Doc Vega posted a blog post

Epitaph at 5:00 AM

Epitaph at 5:00 AM Carrying around my regrets like a spear in my chestTalking to people who…See More
yesterday
Less Prone commented on KLC's group MUSICWARS
"Walk like a Joe Biden"
yesterday
Less Prone favorited Sandy's photo
yesterday
Less Prone favorited cheeki kea's photo
yesterday
Less Prone replied to MAC's discussion GAIN OF FUNCTION CRIMINALS ARE SQUIRMING
yesterday
Sandy posted photos
yesterday
cheeki kea commented on tjdavis's photo
Thumbnail

Child play

"Here's an online blast from the past (20/04/2016) -~of cause the video of the dog in question…"
yesterday
Tori Kovach commented on James Roberts's photo
Thumbnail

Workers Join Us

"And don't forget your blue collars!"
yesterday
cheeki kea posted a photo
yesterday
cheeki kea commented on Mr. Sizzle's photo
Thumbnail

BDS Movement.

"One day all this "hate speech" bs being brought in across the world will fail and back…"
yesterday
Tori Kovach commented on suzie's photo
Thumbnail

Meet the new BOSS same as the old BOSS

"I'll keep an eye out for him."
yesterday
cheeki kea commented on tjdavis's photo
Thumbnail

iconism

"That's really crazy, really as he didn't actually approve of smoking in general. An anti…"
yesterday
Tori Kovach commented on Mr. Sizzle's photo
Thumbnail

BDS Movement.

"Bought a bottle of HATE ISRAEL gummies the other day. They're delicious."
yesterday
Tori Kovach commented on cheeki kea's photo
Thumbnail

Thoughts&Prayers

"Best load of crap I've seen in ages."
yesterday
tjdavis posted photos
Sunday

© 2024   Created by truth.   Powered by

Badges  |  Report an Issue  |  Terms of Service

content and site copyright 12160.info 2007-2019 - all rights reserved. unless otherwise noted