Family Removes Alexa Devices After a Stranger in Another Town Heard Everything They Were Saying

RACHEL BLEVINS–A concerned family is speaking out after they claim that their Amazon Alexa device recorded a conversation they were having in their home, and sent it to a random contact who alerted them to the fact that he had heard everything they said.

A homeowner named Danielle, who asked for her last name to remain anonymous, told KIRO 7 that she and her husband were in their house, discussing home improvement projects and hardwood floors when they received an urgent call from one of her husband’s employees in Seattle.

The person on the other line said, ‘unplug your Alexa devices right now, you’re being hacked,‘” Danielle said.

“We unplugged all of them and he proceeded to tell us that he had received audio files of recordings from inside our house,” she said. “At first, my husband was, like, ‘no you didn’t!’ And the (recipient of the message) said ‘You sat there talking about hardwood floors.’ And we said, ‘oh gosh, you really did hear us.’”

The employee sent the couple the email he had received with the audio files, and Danielle confirmed that it was, in fact, a direct recording of their conversation. She told KIRO 7 that the Amazon Alexa had access to every room in her house because it controlled the heating, lighting and security system in her home.

My husband and I would joke and say I’d bet these devices are listening to what we’re saying,” Danielle said, noting that they never imagined the smart device would record their private conversations and then make them public.

After unplugging all of the devices, Danielle said she called Amazon multiple times before she received a response. When an Alexa engineer finally looked into Danielle’s claims, she said he acknowledged that the device had recorded conversations inside her home and emailed them to a random contact, and he then apologized profusely. 

“They said ‘our engineers went through your logs, and they saw exactly what you told us, they saw exactly what you said happened, and we’re sorry.’ He apologized like 15 times in a matter of 30 minutes and he said we really appreciate you bringing this to our attention, this is something we need to fix!”Danielle said.

However, one of the most alarming factors in the ordeal was that the Alexa device made a recording and chose to send it to a contact on its own, without alerting the homeowners to what it was doing or asking for permission. Danielle said the engineer did not explain why it happened, or if it was happening to other Alexa users.

In response to a request for comment on the issue, Amazon claimed that it “takes privacy very seriously. We investigated what happened and determined this was an extremely rare occurrence. We are taking steps to avoid this from happening in the future.”

Danielle is now seeking a full refund from Amazon on her Alexa devices, and she said that the incident left her feeling invaded and unsafe in her own home. “A total privacy invasion. Immediately I said, ‘I’m never plugging that device in again because I can’t trust it,‘” she said.

While there have been multiple reports of homeowners who are concerned about just how much their smart home devices are listening to them throughout the day, this is a unique example in which individuals were able to prove that their conversation was monitored, recorded, and shared without their consent.

Last month, a cybersecurity firm discovered that the request for Alexa to repeat or ask another question can be muted, which could leave Alexa listening for a reply from the user for hours, and creating an indefinite audio log. While Amazon claimed to have repaired the problem, a report from Gear Brain noted:

Cybersecurity researchers created a way for Amazon Alexa devices to eavesdrop on their owners, listening indefinitely without their permission and sending transcripts of the recordings back to the researchers. The flaw in how Alexa works, which has since been patched by Amazon, saw the creation of a seemingly innocent calculator ‘skill’—the word for an Alexa app—with code which caused Alexa to keep listening after providing the requested answer. This covert recording was then transcribed and sent to the researchers as a text document.”

As The Free Thought Project has previously reported, while Amazon devices can be activated by a number of wake words, including, “Alexa,” “Amazon,” “Computer” and “Echo,” and users cannot turn off the required microphone, they can track what Alex has recorded and to delete it.

http://govtslaves.info/2018/05/family-removes-alexa-devices-after-a...

Views: 113

Replies to This Discussion

Gosh, at least we know for sure the smart phones don't send out private video, audio, or our location data.... ?

RSS

"Destroying the New World Order"

THANK YOU FOR SUPPORTING THE SITE!

mobile page

12160.info/m

12160 Administrators

 

TOP CONTENT THIS WEEK

Latest Activity

Central Scrutinizer posted videos
1 hour ago
Phyllis Maka posted blog posts
2 hours ago
Aaron posted blog posts
2 hours ago
Chris of the family Masters commented on Aaron's blog post The coronavirus vaccine is the “final solution” depopulation weapon against humanity; globalists hope to convince BILLIONS of people to commit “suicide-via-vaccine”
"I sent email to our ''health minister'' titled Pesticide Injection. I did…"
4 hours ago
Chris of the family Masters favorited Aaron's blog post The coronavirus vaccine is the “final solution” depopulation weapon against humanity; globalists hope to convince BILLIONS of people to commit “suicide-via-vaccine”
5 hours ago
Aaron posted photos
6 hours ago
Central Scrutinizer favorited Chris of the family Masters's photo
7 hours ago
Central Scrutinizer favorited Aaron's blog post U.S. SENATOR KAMALA HARRIS MUST BE ARRESTED AND DEPORTED IMMEDIATELY FOR IMMIGRATION FRAUD
7 hours ago
Central Scrutinizer commented on Aaron's blog post U.S. SENATOR KAMALA HARRIS MUST BE ARRESTED AND DEPORTED IMMEDIATELY FOR IMMIGRATION FRAUD
"Joe Biden Picks Senator Kamala Harris To Be His Running Mate: ‘I’m Proud To Have Her As…"
7 hours ago
Chris of the family Masters posted a photo
8 hours ago
Old Denmark posted a status
"LIVE: Beirut, Lebanon Riot: http://www.youtube.com/watch?v=Ur1KPqSxza4"
10 hours ago
Aaron posted videos
11 hours ago
Bob Renner posted photos
13 hours ago
Central Scrutinizer favorited Bob Renner's photo
14 hours ago
Larry Flinchpaugh added a page to the group St. Joseph Missouri Patriots
15 hours ago
Old Denmark posted a video

Martial law coming to New Zealand very soon. The military told to use whatever force door to door.

This is Treason If National don't step up then they're complicit. Same for the media in New Zealand. share, share, share, share, share.....
15 hours ago
cheeki kea commented on Doc Vega's blog post How Can This Be?
"Another great poem Doc V. "
16 hours ago
cheeki kea favorited Doc Vega's blog post How Can This Be?
16 hours ago
Chris of the family Masters commented on cheeki kea's video
Thumbnail

Cancelling 'Cancel Culture': The rise and fall of the ‘wokerati’

"Those who want to cancel culture don't know what culture is."
17 hours ago
cheeki kea commented on cheeki kea's photo
Thumbnail

Lockdown ! again

"Just gone into lockdown Again this minute, can you believe that BS. Of cause, nobody will be…"
17 hours ago

© 2020   Created by truth.   Powered by

Badges  |  Report an Issue  |  Terms of Service

content and site copyright 12160.info 2007-2019 - all rights reserved. unless otherwise noted